Technology should make renovation simpler — not less personal.
Proma Solutions uses selected AI-assisted technology to help create a more streamlined, responsive and efficient renovation experience.
Sienna — our digital renovation concierge
Our website includes Sienna, an AI-assisted renovation concierge designed to help visitors explore Proma Solutions, ask questions and tell us about the renovation they are considering.
Sienna can help gather relevant project information, guide visitors through the early enquiry process and assist with preparation for the appropriate next step. She does not replace professional judgement or project-specific advice.
Information provided through Sienna should therefore be treated as general guidance until confirmed by a member of the Proma Solutions team.
How we use AI
AI-assisted systems may also be used behind the scenes to support areas such as administration, information organisation, communication and workflow efficiency.
The purpose is simple: use technology where it removes unnecessary friction, while keeping people involved where experience, judgement and accountability matter.
What AI doesn't replace
Renovation involves real homes, real people and real decisions.
Design judgement, project planning, site-specific decisions, trade coordination and important client decisions require human oversight.
Our technology supports that process. It doesn't replace it.
A smarter renovation model
Proma was created around the belief that the traditional renovation process can be made more efficient.
Thoughtful use of modern technology is simply another part of that approach.
A simpler experience for the homeowner.